Frequently Asked Questions

What do I need to hook up my computer to the internet?

You will need to bring an Ethernet cord. You may put a wireless router into your apartment.

Can additional furniture be brought into the apartment?

Yes, however we are unable to remove any of the existing furniture in the apartment. You may also want to check with your roommates first.

When is my first payment due?

The 1st installment for August Move In is due on July 15th.

Will you send me a bill each month for rent?

We do not send out monthly statements for your rent. Please remember to pay rent no later than the 1st of each month. Rent will be considered late on the 2nd of the month at midnight.

If I am over 21, do I need to have a guarantor?

All residents are required to have a guarantor, if you are unable to provide a guarantor a 3 month deposit will be required.

Can I pay my bill with a credit card? Is there an extra charge?

You may view your balance, submit electronic checks, or pay with a Visa, MasterCard, or Discover from any computer. Just log on to our website, click the "Pay Rent" button. This will take you to our resident rent pay portal. There is a small convenience charge for this service. You are always welcome to pay with a check or money order in the office.

Are pets allowed?

We do not allow pets on our property. Residents may have fish in a 10 gallon or smaller fish tank.

If I get locked out of my apartment, will someone be able to let me back in?

There are Community Assistants on call to assist residents with emergency situations and lockouts.

Do residents receive assigned parking spots?

Residents receive an assigned parking spot if they sign for a reserved carport. There is an additional fee for the carports. Other residents may park in any of the parking spots on property, unless they are carports or handicap spots.

Can I have packages delivered to my apartment?

If a resident receives a package that does not fit in their mail box, it will be brought to the main office. The packages will be logged in a log book and stored away. Residents needing to collect the packages will have to show a form of identification and sign for the package.